Free Confidential Advice On Debt, Consumer, State Benefit, Employment & Family Matters
12 Castle Street
Telephone: 01874 624595
Fax: 01874 622997
Monday, Tuesday, Thursday & Friday between 10.00 & 13.00
We are members of Advice UK and registered as a charity with the Charity Commissioners (no. 510226)
The centre is authorised and regulated by the Financial Conduct Authority
If you are unhappy with the level of service provided or wish to complain then please write to the centre's Treasurer at 12, Castle Street, Brecon, LD3 9BU. If you are still not satisified with his response then you can ask the Financial Services Ombudsman to review your case. They can be contacted either by email (at firstname.lastname@example.org) or in writing at South Quay Plaza, 183 Marsh Wall, London, E14 9SR
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The centre is now open four mornings a week for telephone and email queries.
The face to face service has had to be suspended until the 9th November due to the national Covid-19 lockdown.
Telephone queries should be made to 01874624595 whilst email queries should be sent to: -
Telephone queries made outside of office hours will be recorded on the answerphone and details of your name and telephone number should be left so that an adviser can contact you which will happen within two working days.
Email queries will be dealt with within two working days and often far quicker. Please detail in the message your name, telephone number on which we can contact you and brief details of the issue concerning you (say no more than twenty words).
The centre is looking for new trustees and volunteers to join the experienced and enthusiastic team. If you would like more details please contact Sarah Diskin on 01874624595.